Shift Happens
Week of Sep 28, 2026
·
3
improved
·
1
fixed
Add subscriber names to your Forecast Shipment Date report
Shipped
Areas
Analytics, Customer Portal, Discounts
Improvements
·
3
Add subscriber names to your Forecast Shipment Date report
The Forecast Shipment Date report now includes subscriber first, last, and full name fields for both ordered products and scheduled orders. Use them to personalize shipment communications or match report rows to customers without a separate lookup.
View deleted churn reasons in your churn reports
You can now delete a churn reason that’s already used in past churn requests or cancellation flow activity without losing it from your churn history. The reason is archived instead: it disappears from your reasons list, the Customer Portal, and cancellation flow options for new selections, while your churn reports and exports keep showing its original name.
Filter subscriptions by promotion
You can now narrow the Subscriptions list down to a specific promotion. The new Discount filter searches by promotion name and matches every subscription it’s applied to, including subscriptions where the promotion has since been deactivated.
Fixes
·
1
Product catalog pages line up correctly when loading more items
When customers loaded more products in the additions or replacement catalog beyond the first page, those extra products could break out of the grid instead of lining up with the rest. Later pages now render inside the same grid as the first, so the catalog layout stays consistent no matter how many pages customers load.