Feature of the week: Automatically tag first subscription orders in Shopify

Our latest update automatically tags each first recurring subscription order, helping you quickly identify and connect with new subscribers—perfect for creating those memorable first impressions.
Deidre Olsen
November 13, 2024

Keeping track of your subscribers in Shopify just got easier. 

Our latest update automatically tags each first recurring subscription order, helping you quickly identify and connect with new subscribers—perfect for creating those memorable first impressions.

What's new? 👀

Firmhouse now tags every first subscription order with a unique Firmhouse-First-Recurring-Order label, making it super easy to spot first-time subscribers in your Shopify dashboard.

This automatic tagging helps you effectively manage and engage with your subscription customers.

What are the benefits? 🤔

So, why does this matter? With this tagging system, you can:

  • Easily identify first-time subscribers: Welcome new subscribers with a personalized message or gift.
  • Distinguish subscription customers from one-time buyers: Clear tags keep your loyal subscribers separate from occasional one-time buyers.
  • Streamline order management: Organized tags let you focus on nurturing customer relationships.

How it works ⚒️

When a subscription order is processed, Firmhouse automatically adds tags:

  • Firmhouse-First-Order for the initial signup order.
  • Firmhouse-Recurring-Order for recurring orders.
  • Firmhouse-First-Recurring-Order for the first recurring subscription order.

Each order also includes custom attributes like Firmhouse-Order-ID, Firmhouse-Invoice-ID, and Firmhouse-Subscription-ID, visible in Shopify’s sidebar.

For additional customization, use the Shopify Order tag option in your Firmhouse Shopify app to add custom or dynamic tags.

This update makes managing and enhancing your subscription customer experience easier than ever. 

With clear tags and attributes, your Shopify dashboard is now set up to support deeper customer engagement and simpler order tracking.

Have questions or feedback? Give us a shout. Otherwise, for more product features and updates, head on over to our Changelog.

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