Recurring commerce

Join the future of commerce

No matter your business environment, Firmhouse enables you to bring innovative commerce ideas to market in weeks, not months.

The end-to-end solution

Cover the entire customer journey on a single platform. With just one system, you empower your teams to innovate in the commerce space, avoiding the need for a fragmented set of tools within your IT landscape.

Integrate in steps

The reality in any Enterprise environment is that integrations take time, regardless of how flexible our platform is. We offer layered integration strategies that allow you to launch and integrate simultaneously.

Platform

Kickstart your innovative commerce ambitions from day one. We minimize integration time while upholding your Enterprise and compliance standards.

Professional services

We offer additional support through our professional services team, ensuring everything is ready for launch, even when your team lacks the resources to handle it all on time.

Payments

Launch with our white-label Firmhouse Payments platform to expedite the payment acceptance process. This is especially useful if we don't currently support your preferred processor.

High-end support

We provide top-tier support with response times often faster than those of other Enterprise vendors. In 2021, our median first response time was just two hours and 45 minutes.

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Trusted by the brands you know.

We're home to the brands that inspire you. Join them in the movement to change how we consume products.

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FAQ

About enterprise

The most common questions from our enterprise customers

Does your platform support Enterprise CRM and ERP systems?

Yes, through our data connection, we can sync information between your CRM and ERP systems. Our platform uses techniques supported by major CRM providers like Salesforce and SAP.

Do we need to fully integrate before we launch?

We provide different levels of integration to suit your needs and IT landscape, making it possible to start without integrations. For more customized needs, we provide integration options through our API or a secure data connection so that you can import data for processing into your systems. Our experience spans diverse and complex IT environments, successfully integrating them into core business processes with our platform.

Do you provide custom contracts and support levels that include warranties?

We provide custom agreements with our Enterprise plans, including uptime warranties and response times, tailored to meet your compliance levels and requirements. With experience in bank-grade security and compliance, we ensure your standards are fully implemented.

To use your platform, we need a custom integration or middleware. Is this something you can help us with?

Yes, we will work together with your team to scope what is needed to integrate with your systems. We can develop custom features tailored to your proposition through shared development collaborations.

Do you provide a dedicated contact or account manager?

Our Pro+ and Enterprise plans include a dedicated contact from the Firmhouse team who will be available to assist with all your questions.

Question not answered?

Chat with the team to get your questions answered.

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About us

We are shifting commerce for good

We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.

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Why Firmhouse

Why companies choose Firmhouse

Firmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.