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The most common questions about our Rental & Lease capabilities
In our most simple set up, you can get started with Rental & Lease without any e-commerce storefront or platform. We provide the option to do a one-click checkout by adding a link to any page or website and renting out a single product. If you're just experimenting with a few products, this is a great option.
Great question. We offer integrations that help you do automated background checks on customers and, of course, approve them before you ship out your products. Platforms and partners like Focum, Veriff, and Signicat help us localize to the right methods and regulations to get this done securely.
We don't offer logistics services ourselves. You are responsible for shipping and getting your products returned. We do run the entire logistics process and make sure that you can easily see which customers are pending the shipment of their product and which products are expected to be returned.
Our customers have been active in 40+ countries historically with their subscription operations. Please inquire with us regarding which options are available. We will see if we can add support for your desired country and localize for payments, taxes, and shipping rates.
Yes! We have some great logic that allows you to assign specific rental assets to a customer. You'll always know which asset you need to get returned from that customer. We keep track of the full history and therefore can also provide insights and data on the Asset Lifetime Value of your products so you can analyze for your business case.
We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.
Meet the teamFirmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.
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