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The most common questions about Try & Buy
Rather than making a purchase outright, customers first subscribe to use the product. After a certain number of months of paid subscription, customers are offered the opportunity to make a purchase. If the offer is accepted, the subscription is terminated immediately. Lowering the cost of trying a product can increase your conversion rates.
Yes! Our platform's logic for commitments, advanced logistics, bundling, and billing makes it all possible.
Our platform generates a buy-out offer based on a formula you provide. The offer is calculated based on the number of months paid and the specified formula, allowing customers to accept an automated buy-out offer at any time to purchase the product.
Customers can log into their "My Account" section on our platform to review the active purchase offer for their product. By clicking the link, they will enter the purchasing flow, complete the payment through your payment service provider, and automatically cancel their subscription. Afterward, the customer will no longer be billed.
Depending on the settings in your project, customers may have an active minimum commitment period, which determines when they can cancel (e.g., after three months). Once this commitment period has ended, customers can cancel their Try & Buy arrangement in the same way they would with a Rental & Lease setup within the Firmhouse platform.
We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.
Meet the teamFirmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.
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