E-commerce software platform for Product-as-a-Service businesses

With a Product-as-a-Service proposition, the customer buys the outcome of your product in the form of a service. Typically, one or more physical products are offered on a subscription basis by combining different archetypes into one: rentals, recurring orders, and the occasional one-time purchase.

Firmhouse enables you to quickly launch different archetypes with one proposition. Rentals, recurring orders, and on-demand delivery are natively available and connected to our platform's shipping logic.

After creating your account, our onboarding will guide you through the process of setting up your Product-as-a-Service project. Should you get stuck, our support team will help you move forward with your configuration.

Yes. We provide multiple ways to onboard or migrate your existing systems with Firmhouse. If we don't have existing migration capabilities for your current system, our team will help you switch.

A rental model provides temporary access to a product. Usually, it doesn't include additional or flexible services. With a Product-as-a-Service model, there is an ongoing, long-term customer relationship. In this case, people deliberately decide not to buy a product and instead pay to use it under a Product-as-a-Service proposition.

With Firmhouse, we offer a manual activation strategy for your team. After a customer registers and makes their first payment, you can perform a background check and accept or decline the customer. We do provide automated acceptance checks in specific markets and will soon have identity checks available.