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The most common questions about Product-as-a-Service
With a Product-as-a-Service proposition, the customer buys the outcome of your product in the form of a service. Typically, one or more physical products are offered on a subscription basis by combining different archetypes into one: rentals, recurring orders, and the occasional one-time purchase.
Firmhouse enables you to quickly launch different archetypes with one proposition. Rentals, recurring orders, and on-demand delivery are natively available and connected to our platform's shipping logic.
After creating your account, our onboarding will guide you through the process of setting up your Product-as-a-Service project. Should you get stuck, our support team will help you move forward with your configuration.
Yes. We provide multiple ways to onboard or migrate your existing systems with Firmhouse. If we don't have existing migration capabilities for your current system, our team will help you switch.
A rental model provides temporary access to a product. Usually, it doesn't include additional or flexible services. With a Product-as-a-Service model, there is an ongoing, long-term customer relationship. In this case, people deliberately decide not to buy a product and instead pay to use it under a Product-as-a-Service proposition.
We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.
Meet the teamFirmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.
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