E-commerce software platform for Product-as-a-Service businesses

Firmhouse offers the fastest and most complete software solution to launch and scale your Product-as-a-Service business. No additional software or systems are required to get started. Simply add a button to your website and start accepting your first customers.
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Check-out

The most flexible e-commerce cart and checkout, designed for Product-as-a-Service

Complex sign-up experiences and business operations are a thing of the past. Firmhouse is the first platform where a one-time purchase is no different than your recurring orders and rentals.

All types can be easily added into one cart, check-out, and first payment for your customers.

Combined carts

Whether you have a team of two or 200, our shared team inboxes keep everyone on the same page and in the loop.

Easy down payments

Our all-in-one customer service platform helps you balance everything your customers need to be happy.
Assets

Effortlessly manage your valuable assets with easy tracking and monitoring tools

Keep your Product-as-a-Service business running smoothly with effortless asset tracking tools from Firmhouse. Monitor your unique assets, their ownership history, and quality, while calculating Asset Lifetime Value and extending product lifecycles for a positive impact on the world.

Smooth operations

Automate your monthly billing, payments, emails, and sign-ups with Firmhouse's all-in-one system for Product-as-a-Service businesses.

Automate everything

Automate your processes and focus on growing your business with ease.
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FAQ

About Product-as-a-Service

The most common questions about Product-as-a-Service

What makes Product-as-a-Service unique?

With a Product-as-a-Service proposition, the customer buys the outcome of your product in the form of a service. Typically, one or more physical products are offered on a subscription basis by combining different archetypes into one: rentals, recurring orders, and the occasional one-time purchase.

Will setting up my Product-as-a-Service model be complex?

Firmhouse enables you to quickly launch different archetypes with one proposition. Rentals, recurring orders, and on-demand delivery are natively available and connected to our platform's shipping logic.

How can I set up my Product-as-a-Service model with Firmhouse?

After creating your account, our onboarding will guide you through the process of setting up your Product-as-a-Service project. Should you get stuck, our support team will help you move forward with your configuration.

I already have customers. Can I bring them to the Firmhouse platform?

Yes. We provide multiple ways to onboard or migrate your existing systems with Firmhouse. If we don't have existing migration capabilities for your current system, our team will help you switch.

How is Product-as-a-Service different from a rental proposition?

A rental model provides temporary access to a product. Usually, it doesn't include additional or flexible services. With a Product-as-a-Service model, there is an ongoing, long-term customer relationship. In this case, people deliberately decide not to buy a product and instead pay to use it under a Product-as-a-Service proposition.

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About us

We are shifting commerce for good

We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.

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Why Firmhouse

Why companies choose Firmhouse

Firmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.

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