Stop fraud

Fraud protection without checkout friction

Prioritize fraud protection while minimizing friction in the checkout process. Our platform is equipped with robust security measures and fraud detection mechanisms to safeguard your transactions.

Risk scoring

Perform automated acceptance checks, including risk scoring, during checkout and decline customers before they can fully sign-up.

Hassle-free identification

Keep conversion high by performing identification steps after checkout and first payment. With our two-step sign-up process, no products are delivered until all identification steps and background checks are completed.

Use data

Combine multiple fraud prevention metrics

Firmhouse combines multiple fraud prevention metrics to provide enhanced security in the checkout process.

Automate approvals

Set up multiple automated and custom checks for new sign-ups. Approve customers after checking all the outcomes and continue with the delivery of your products.

Screen sign-ups

Prevent double sign-ups or new attempts from declined customers with duplication checks in your checkout.

Run multiple acceptance checks simultaneously

Implement various acceptance checks, such as address verification, payment method verification, identity verification, and more.

Set up your own acceptance checks in Firmhouse

Whether it's validating certain criteria, performing background checks, or implementing additional security measures, you can customize acceptance checks to suit your unique risk management processes.

Automate decline of checkout during the sign-up process

By leveraging intelligent algorithms and real-time monitoring, you can proactively detect suspicious activities and prevent unauthorized sign-ups.

Use eID methods for identification

Our platform integrates with trusted eID (electronic identification) providers, allowing users to authenticate their identity using methods such as government-issued digital IDs or other secure eID solutions.

Check driver's licenses and passports

Leverage advanced document scanning and verification technology to ensure that the uploaded documents are genuine and match the user's identity.

Perform person of interest checks

Integrate with specialized third-party services that can conduct background checks, identify individuals with potential criminal records, or flag those who may be considered persons of interest.

Join today

Trusted by the brands you know.

We're home to the brands that inspire you. Join them in the movement to change how we consume products.

Book a demo Get started

FAQ

About fraud protection

The most common questions about fraud prevention methods on the Firmhouse platform

Does Firmhouse Protect offer a 100% guarantee against online fraud?

No online platform can provide a 100% fraud-proof setup. We work with partners and market leaders in this field to ensure we employ the latest options and technology to protect your business. It’s not possible to avoid fraud completely but together we'll make the life of a fraudster difficult.

Which background check methods do you provide?

Currently, we offer Focum background checks and are expanding with other providers to cover all geographical areas within Europe. Our logic can be connected and used via APIs to capture risk scoring from other third-party services.

Which online identification methods do you provide?

Through our partner, Signicat, we offer support for all primary eIDs that are available within Europe and the Nordics. These methods provide a low-friction way for customers to provide their data.

In which countries are you active with fraud prevention?

We cover almost all countries through the use of online identification to confirm documents like driver's licenses and passports.

Do you offer document checks (driver's licenses, passports, etc.)?

We provide integrations with document check providers via specific partners.

Question not answered?

Chat with the team to get your questions answered.

Get in touch

About us

We are shifting commerce for good

We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.

Meet the team

Why Firmhouse

Why companies choose Firmhouse

Firmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.