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The most common questions from our e-commerce customers
We support Shopify and Shopware. Both integrations are slightly different due to how the platforms work. For both integrations, we offer all common European payment methods, like SEPA Direct Debit.
We use Payment Service Providers (PSPs) to charge customers. Currently, we integrate with Mollie, Adyen, and Stripe. Through these payment service providers, we can support payments worldwide, including all common payment methods in Europe. We provide advanced logic to manage settlement times for methods like SEPA Direct Debit.
We provide support for a total of six archetypes of subscription models, natively in our platform:
- Rental & Lease
- Subscribe & Save
- Product-as-a-Service
- Try & Buy
- Memberships
- Pay in installments
However, the sky is the limit. All models can be tweaked to your needs if you want to create any variants of these.
Yes! You won't be the first to integrate a custom front-end experience on our platform. It unlocks many possibilities to get really creative with the subscription experience.
It's possible to migrate from your own solution to Firmhouse. We provide different paths to migrate to our platform. Most customers involve our migration team and experts to scope the migration. Depending on the complexity, it won't take much time to get all your customer data in. Some of our customers have migrated their own customer base via the API.
Inquire with the Firmhouse team to find out what would work best for you.
We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.
Meet the teamFirmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.
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