Product subscriptions designed with Europe in mind

Launch and scale your product subscriptions with ease, optimized for Europe's complex e-commerce and payments landscape. Offer the best customer experience in your subscriptions, all while retaining tight business and revenue operations for orders.
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Flexible

Flexible subscription models for unique experiences

Launching a product subscription requires more than a recurring billing solution that connects to your e-commerce platform.

Experiment without limitation

Meet the most powerful platform for e-commerce subscriptions. Turn any idea & experiment into reality without your technology stack getting in the way.

Most flexible payment logic

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Integration

Works without integration

With the integrated cart, checkout, and Self Service Center, you are ready to launch a fully-featured subscription experience. No e-commerce software is needed to start; just a simple website will do.

Grows with you

Whether you have a team of two or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
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Checkout

The most versatile checkout for e-commerce. Combine all product and purchase types in one cart and checkout experience.

Billing

Flexible billing logic makes setting up any subscription for physical products a breeze. Our platform supports six archetypes out of the box.

Logistics

Design your desired shipping and delivery schedule. We support rental products, recurring orders, and anything in between.

CRM

Manage all your customers in one overview. In one place, find everything you need for your e-commerce customers.
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Trusted by the brands you know.

We're home to the brands that inspire you. Join them in the movement to change how we consume products.

FAQ

About e-commerce

The most common questions from our e-commerce customers

Which e-commerce platforms do you support?

We support Shopify and Shopware. Both integrations are slightly different due to how the platforms work. For both integrations, we offer all common European payment methods, like SEPA Direct Debit.

How do we charge our customers? Which payment methods do you support?

We use Payment Service Providers (PSPs) to charge customers. Currently, we integrate with Mollie, Adyen, and Stripe. Through these payment service providers, we can support payments worldwide, including all common payment methods in Europe. We provide advanced logic to manage settlement times for methods like SEPA Direct Debit.

Which subscription models do you support?

We provide support for a total of six archetypes of subscription models, natively in our platform:

- Rental & Lease
- Subscribe & Save
- Product-as-a-Service
- Try & Buy
- Memberships
- Pay in installments

However, the sky is the limit. All models can be tweaked to your needs if you want to create any variants of these.

Do you support headless integration strategies?

Yes! You won't be the first to integrate a custom front-end experience on our platform. It unlocks many possibilities to get really creative with the subscription experience.

Can we migrate from our current solution (another platform or in-house built)?

It's possible to migrate from your own solution to Firmhouse. We provide different paths to migrate to our platform. Most customers involve our migration team and experts to scope the migration. Depending on the complexity, it won't take much time to get all your customer data in. Some of our customers have migrated their own customer base via the API.

Inquire with the Firmhouse team to find out what would work best for you.

Question not answered?

Chat with the team to get your questions answered.

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About us

We are shifting commerce for good

We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.

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Why Firmhouse

Why companies choose Firmhouse

Firmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.

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