For agencies

We are your partner in pushing the boundaries of (e-)commerce alongside your merchants.
Great companies we work with.
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Partnerships

Partnerships are at the heart of e-commerce, making merchants successful together

Empower your agency with Firmhouse's platform and APIs to achieve collaborative success in e-commerce. Join our partnership network and take your merchants' businesses to new heights with our flexible and scalable solutions for payments, shipments, and operations.

Agency partnerships

Whether you have a team of two or 200, our shared team inboxes keep everyone on the same page and in the loop.

Platform partnerships

Our all-in-one customer service platform helps you balance everything your customers need to be happy.
Support

Stellar support for partners

The technical foundation and enabler you have been looking for to help merchants innovate and accelerate their growth.
A great, flexible API supporting any commerce model.
Backed by a strong team that operated an agency themselves.
An extra sparring partner for your complex cases and questions.
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Personal contact

Empowering growth through personalized support, we are dedicated to helping your merchants succeed.

Implementation advice

Implementations can be complex, but we’re here to help you and your merchants succeed in any technical environment.

Commission plans

We offer commission plans for your agency. If we succeed, you succeed.

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Trusted by the brands you know.

We're home to the brands that inspire you. Join them in the movement to change how we consume products.

FAQ

About agencies

The most common questions for agencies

How does Firmhouse work and collaborate with agencies?

With our Professional Services team, we provide the skills and knowledge needed to help your team implement Firmhouse with your merchants. Your team will have access to all the necessary materials and documentation to get started, along with dedicated support just a call away. Together, we'll push the boundaries of commerce. How does Firmhouse work and collaborate with agencies?

What roles does Firmhouse play in the merchant relationship?

As an e-commerce platform, we offer our core platform to merchants to help them scale their operations. Our Professional Services are designed to support the use of our platform and are not intended to compete with your services. These services include migrations and consulting on complex integrations. We’re all about collaboration!

As an agency, we receive complex questions from our merchants about new and innovative models. How will you help us answer them?

With our focus on developer and agency relationships, we work closely with you to address these questions. If our documentation doesn’t provide the answers you need, we're just an email or chat away, ready to help you answer your merchants' questions.

What happens when one of my customers signs up with Firmhouse? Do you offer a commission-based plan?

We do offer a commission on referrals that sign up with Firmhouse. We’d be happy to walk you through the options we provide. Please get in touch so we can get you set up!

What value does Firmhouse bring to merchants as they scale their operations?

Our platform offers the flexibility to help merchants seamlessly scale, with additional support from our Professional Services team. Whether you need assistance with complex integrations, migrations, or simply optimizing your processes, we’re here to collaborate and ensure your success at every stage.

Question not answered?

Chat with the team to get your questions answered.

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About us

We are shifting commerce for good

We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.

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Why Firmhouse

Why companies choose Firmhouse

Firmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.

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