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The most common questions about self-service subscription management
Yes. With our Self Service Center, your customers can manage all of their subscription details by themselves.
We offer support for multiple payment methods. To find out more about the specific payment options we provide, please refer to our payment methods overview.
Customers will receive a new invoice with a payment link where they can pay the open invoice or choose a different payment method.
When a customer is in the locked period of their subscription commitment, they are not able to cancel their commitment on their own.
Customers with any combination of rental and consumable subscriptions can effortlessly manage all their product commitments within one My Account environment.
Inquire with the Firmhouse team to find out what would work best for you.
We are shifting commerce for good and a more sustainable tomorrow—a future where waste becomes resources and products are designed to be reused, repaired, and recycled.
Meet the teamFirmhouse is the platform of choice for inspiring brands launching subscription-based products in Europe. We make it easy to launch quickly, scale across borders, and deliver seamless customer experiences with real human support every step of the way.
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