Feature of the week: Shopify Single Sign-On

The Shopify Single Sign-On allows your customers to access their customer portal using their existing Shopify credentials. The result is a more unified and user-friendly experience for your subscribers.
Deidre Olsen
August 28, 2024

Drum roll, please... It’s the feature you’ve been waiting for: the Shopify Single Sign-On is here!

Rest assured, we still love our Magic Link. However, we know that convenience is key, and sometimes there’s an even easier way to access our customer portal.

So, we’ve heard you loud and clear. Now, your subscribers can easily and seamlessly log in with their Shopify credentials

What's new 👀

This integration allows your customers to access the Firmhouse Self Service Center (customer portal) using their existing Shopify credentials. The result is a more unified and user-friendly experience for your subscribers.

What are the benefits? 🤔

  • Simplified login process for customers.
  • Seamless integration between Shopify and Firmhouse.
  • Customizable implementation to suit your store's needs.

How it works 🛠️

We've developed an app that bridges your Shopify store with your Firmhouse account. Once configured, customers can easily access their subscription information directly from their Shopify account page.

What is the setup process? 🔧

  1. Obtain app credentials from Firmhouse support.
  2. Install the "Single Sign-On with Shopify" app in your Firmhouse project.
  3. Integrate the app into your Shopify store (requires minimal code editing).

What are my implementation options? 💡

  1. You can add a direct link to the Firmhouse Self-Service Center on your Shopify account page.
  2. You can set up automatic redirection from the Shopify account page to Firmhouse.

Things to keep in mind 🧠

  • This feature is currently in beta.
  • The existing login method (email magic link) remains functional.
  • Error messages can be styled to match your store's design.

With the Shopify Single Sign-On, you can improve the customer experience and simplify subscription management.

If you're interested in implementing this feature or have any questions, please don't hesitate to contact our support team.

Want to dive deeper into how you can take advantage of this feature? Check out our Help Center article. You can also learn more about other product updates on our Changelog.

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