Shift Happens
Product
Feature of the week: Shopify Single Sign-On
The Shopify Single Sign-On allows your customers to access their customer portal using their existing Shopify credentials. The result is a more unified and user-friendly experience for your subscribers.
Drum roll, please... It’s the feature you’ve been waiting for: the Shopify Single Sign-On is here!
Rest assured, we still love our Magic Link. However, we know that convenience is key, and sometimes there’s an even easier way to access our customer portal.
So, we’ve heard you loud and clear. Now, your subscribers can easily and seamlessly log in with their Shopify credentials
What's new 👀
This integration allows your customers to access the Firmhouse Self Service Center (customer portal) using their existing Shopify credentials. The result is a more unified and user-friendly experience for your subscribers.
What are the benefits? 🤔
Simplified login process for customers.
Seamless integration between Shopify and Firmhouse.
Customizable implementation to suit your store's needs.
How it works 🛠️
We've developed an app that bridges your Shopify store with your Firmhouse account. Once configured, customers can easily access their subscription information directly from their Shopify account page.
What is the setup process? 🔧
Obtain app credentials from Firmhouse support.
Install the "Single Sign-On with Shopify" app in your Firmhouse project.
Integrate the app into your Shopify store (requires minimal code editing).
What are my implementation options? 💡
You can add a direct link to the Firmhouse Self-Service Center on your Shopify account page.
You can set up automatic redirection from the Shopify account page to Firmhouse.
Things to keep in mind 🧠
This feature is currently in beta.
The existing login method (email magic link) remains functional.
Error messages can be styled to match your store's design.
With the Shopify Single Sign-On, you can improve the customer experience and simplify subscription management.
If you're interested in implementing this feature or have any questions, please don't hesitate to contact our support team.
Want to dive deeper into how you can take advantage of this feature? Check out our Help Center article. You can also learn more about other product updates on our Changelog.
Keep reading
Product
Summer '26 release: The Retention Edition
Black Friday is eleven weeks away. Most of the subscribers you win that week will decide in January whether they stay. Over the summer we built four capabilities that work together on exactly that: a new Klaviyo integration, Offers, Workflows, and a visual builder for Customer Portal v2. All four are in early access.
Bob Jansen
·
Product
Feature of the week: Direct references to Shopify
You can now enjoy direct references from customers, invoices, and orders in Firmhouse back to the corresponding entries in your Shopify admin. This update provides you with faster navigation and more control over your subscription data.
Deidre Olsen
·
Product
Feature of the week: Metrics dashboard
Our metrics dashboard brings you a streamlined way to manage your business metrics. It combines historical KPIs, real-time insights, and cohort analyses into an intuitive format, helping you understand your business at every level.
Deidre Olsen
·