Shift Happens
Week of May 25, 2026
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2
new
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4
improved
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1
fixed
Preview unpublished Customer Portal templates
Shipped
Areas
Customer Portal, Analytics
Preview unpublished Customer Portal templates
Customer Portal template versions can now be previewed before they are published. This lets teams open a saved draft in the portal, including its generated styling, and check the result before making it visible to customers.
Customer Portal template versioning
Customer Portal templates can now be saved as versions before they are published. This lets teams prepare template changes, give versions clear titles, review older drafts, and publish a chosen version only when it is ready for customers.
Improvements
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4
Preview Customer Portal template packages
Customer Portal template editors can now preview the latest saved versions of all templates together before publishing. The preview runs in the current browser for one hour, shows a preview banner when it differs from the live portal, and makes it easier to review changes that span multiple portal pages.
Customer Portal template updates can set version titles
Developers using the GraphQL API can now pass a title to updateSelfServiceCenterTemplate. The mutation still saves and publishes the template body in one step, and the new title is stored on the published template version so it is easier to recognize later in Firmhouse.
Clearer progress and details for generated reports
Generated reports now show clearer progress while exports are being prepared. The generated reports table shows row-based progress, an estimated time to finish, and the filters and fields used for the export without expanding the row or hiding the action buttons.
Customer Portal v2 shows public discount description
When a subscription has one active discount, Customer Portal v2 shows that promotion’s public description in the order summary instead of a generic label. Merchants can set this label in a new Public description field on Discounts. Multiple active discounts, or a promotion without a public description, still use the default discount label.
Fixes
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1
Fixed next delivery date in Shopify customer accounts
Shopify customer accounts now show the customer-facing delivery date for anchor-based subscriptions. This keeps the subscription card aligned with the Customer Portal when billing happens a few days before delivery.