Customers with only one active subscription can now open the subscription switcher in the Customer Portal to see their paused or cancelled subscriptions too. Logging in still takes them straight to their active subscription, so nothing changes about how customers land in the portal.

Churn Prevention feedback now shows each customer’s current subscribed products alongside their feedback, so you can connect what customers say to specific products. Product names, quantities, IDs, and SKUs are included, with a View all products option for the full list. These reflect the subscription today, which may differ from what the customer had when they shared their feedback.

Offer eligibility conditions can now exclude customers, not just require a match. Each condition lets you choose to require it or to exclude customers when it matches.

You can now add a product information icon to your Customer Portal v2 replacement catalog through your custom template. With an information panel configured, customers can check details like ingredients before picking a replacement. The same setup also works for the add-products catalog.

When customers add or replace a grouped product in the Customer Portal without an existing selection, the catalog now starts with the cheapest available variant instead of the one with the lowest ID. Existing customer selections are preserved, and variants with the same price keep a stable, consistent order.