Failed script execution notifications now include a Retry script execution button, so you can rerun the script for the same trigger without leaving the notification. Review the script’s output in the linked outgoing webhook, make any needed fixes, and retry directly from there. The button disappears once the retry succeeds.

You can now filter the Subscriptions overview by service channel directly from the filter menu, on projects that use service channels. Like any other filter, it appears as an active filter and carries through to saved views and CSV exports. Previously the only way in was through a service channel’s own menu.

The manual action to resolve a non-paying subscription is now called Clear non-paying status, and it shows a preview before you confirm. The preview explains that clearing the status only removes the flag and recovers any skipped products. It doesn’t settle outstanding invoices, cancel queued reminder emails, or prevent a later payment failure from marking the subscription non-paying again. It also shows the next order Firmhouse will attempt.

When you filter the Subscriptions overview to paused subscriptions, you can now see and sort by a Paused at column, so you don’t need to open each subscription to check how long it’s been paused.

Notification errors are now easier to read in your admin and high-severity emails. Shopify shipping alerts name unavailable products so you can reconnect or replace them; View full payload remains available for technical details.

You can now add custom HTTP headers to an outgoing webhook, such as an authentication token your receiving system expects. Add one header per line under Custom HTTP headers when you configure the webhook. This works for standard HTTP, Shopify Admin, and Shopify Flow deliveries; Klaviyo metric webhooks don’t support custom headers.

You can now offer Pay by Bank as a payment method through Adyen, on both hosted checkout and Sessions checkout. Turn it on in your Adyen payment method settings to let customers pay directly from their bank account.

When you record a manual invoice payment for a subscription with an unhealthy payment method, Store this payment method for future payments is checked by default. A successful payment replaces the unhealthy method, helping the next recurring charge succeed.

You can now choose which snooze durations customers see on an upcoming-order snooze link by adding a snooze_options parameter with comma-separated day counts, for example 7, 14, and 28. Links without this parameter keep the default seven-day option.

The Swap scope setting in your Customer Portal settings now lets you offer your entire product catalog for swaps, including catalogs with more than 100 available products.

You can now use payment details and full Liquid logic in custom Shopify order tags, including conditions, filters, and arithmetic. Tag orders by payment provider or method to help organize fulfillment and accounting exports.

Your configured minimum invoice amount for discounts now also applies to Shopify-billed subscriptions. Discounts stay in sync as subscription products change, with automatic retries if a billing attempt starts before the update is complete.

If your project uses Shopify-native checkout, you can now set a billing address on a subscription that’s different from its shipping address, the same option already available to non-Shopify projects. It’s available from customer details in your admin, and in the Customer Portal.

The GraphQL API now exposes more detail about an invoice or payment’s history. Invoices include a chargedBackAt timestamp alongside paidAt, so you keep a record of when an invoice was paid even after it’s later charged back.

You can now link customers directly to a subscription by adding subscription_id to the Customer Portal login URL or passing it when generating a login token through the API. Customers must already have access to that subscription; invalid or inaccessible targets use the normal login flow.

When confirming an order in your admin, you can choose to confirm it only or Confirm and process billing. Billing runs only when you select that option and the order is eligible and has not yet been billed.

Every project can now record a house number suffix, such as “A” or “2 hoog,” using the house number addition field in the API or subscription preferences in your Firmhouse Portal. Use address2 for other additional address details.

You can now turn off a product’s availability in checkout separately from its availability in the Customer Portal. This is useful when you want to retire an old or direct checkout link for a product while keeping it available to existing customers, or while it stays visible in the Customer Portal.

If you’ve built a custom cancellation or pause page for Customer Portal v2 that already confirms the customer’s choice, it can now complete the request directly instead of sending the customer through an additional Firmhouse confirmation step.

Cohort Analyses and Lifetime Value in Insights can now show data going all the way back to when your project started, instead of stopping after a fixed number of months.

You can now filter subscriptions by Sent to collections, alongside Marked as non paying, to find customers who still need follow-up.

The Customer Portal dashboard no longer shows a duplicate reactivation prompt when a customer already sees a reactivation offer. When an eligible offer would reactivate a cancelled subscription or resume a paused one, the standard reactivation or resume prompt stays hidden until that offer is no longer available.

Script Execution webhook runs that succeed on the first try no longer show a misleading retry label. You can still check each run’s Queued, Completed, or Failed status and view its output to see exactly what happened.