Articles

Deidre Olsen

Articles from this author.

The drivers of servitization

This blog explores how advanced services and technologies like IoT and digitization are driving servitization, reshaping business models, and bettering customer relationships.

Feature of the week: Delete customer data

You can now quickly and easily delete a customer’s personal data directly from the customer portal, giving you more control over your customer information. 

The role of servitization in a changing economy

Servitization is the process of shifting from selling products to increasingly providing services. In this blog, we explain the role of servitization in a changing economy.

Feature of the week: Headless React components

Our new headless React components make it simple to build custom checkout experiences without worrying about backend complexities. Focus on branding and unique features, while we handle the core checkout logic and functionality.

Why modularity is the key to circularity

In this blog, we will explain why design for reassembly, together with modularity, is key to circularity.

Feature of the week: Embeddable subscription widget for Shopify

Subscribers can now easily add products to their existing subscriptions without leaving the product page. It’s all done in just a few clicks, making it super convenient for them to update their recurring orders.

Shopify subscriptions in Europe are getting a whole lot easier

We’re thrilled to announce that we are working on a new native integration, designed to simplify subscriptions and power localized payment methods.

Feature of the week: Modify products in the Self Service Center

Your customers now have more flexibility to manage their subscriptions with ease. They can add or remove products whenever they like, directly in the Self Service Center. 

Reinventing the role of retail through Product-as-a-Service and subscriptions

Find out why now is the perfect time to start your own Product-as-a-Service or subscription business.

Feature of the week: Upgrades to prepaid plans

You can now offer your customers an easy upgrade to prepaid plans with a streamlined process that improves customer loyalty and increases your cash flow. Set it up quickly with minimal integration using Firmhouse's new feature.

What is the difference between subscriptions and memberships?

Merchants are increasingly offering subscriptions and memberships, but what’s the difference between the two models? Discover more about the distinctions and advantages of each in our latest blog.

Feature of the week: Shopify Single Sign-On

The Shopify Single Sign-On allows your customers to access their customer portal using their existing Shopify credentials. The result is a more unified and user-friendly experience for your subscribers.